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Shipping & Returns

Shipping & Returns

We'll ship your $150+ order for free!

Shipping

Our free shipping over $150 offer applies only to orders within the contiguous 48 states.  Alaska and Hawaii orders are charged standard UPS Shipping Rates for each item.  If you have special requests, or if you are outside of the United States contact us so we can assist with processing your order. Note that there are sometimes restrictions on certain products and these products cannot be shipped to international destinations.

Returns Policy

You may return new, unopened items if you notice us within 7 days of receipt of merchandise for a full refund or credit towards another purchase. We'll provide a shipping label if you received an incorrect item, a defective item, or the product was damaged in transit. Returns due to buyer's remorse are accepted but in some cases may be subject to a 20% restocking fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via email with a Return Authorization (RA Number) and any information regarding a return of your product.


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